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Business English (Lesson#2: Telephone English - Leaving Messages)

Leaving a Messageكيف تترك رسالة على الانسر ماشين
 
Sometimes, there may not be anyone to answer the telephone and you will need to leave a message. Follow this outline to make sure that the person who should receive your message has all the information he/she needs.
في بعض الأحيان ، قد لا يكون هناك أي شخص للرد على الهاتف ، وسوف تحتاج إلى ترك رسالة. اتبع هذه الخطوات للتأكد من أن الشخص الذي سيتلقى الرسالة لديه كل المعلومات التى يحتاجها.
  1. Introductionالمقدمة - - - - Hello, this is Ken. OR Hello, My name is Ken Beare (more formal). 
  2. State the time of day and your reason for callingوضح الوقت و سبب الاتصال - - - - - It's ten in the morning. I'm phoning (calling, ringing) to find out if ... / to see if ... / to let you know that ... / to tell you that ...
  3. Make a request اطلب طلبا- - - - Could you call (ring, telephone) me back? / Would you mind ... ? /
  4. Leave your telephone number اترك رقم هاتفك- - - - My number is .... / You can reach me at .... / Call me at ...
  5. Finishانهى المكالمة - - - - Thanks a lot, bye. / I'll talk to you later, bye.
Here's an example of messageمثال على الرسالة

Telephone: (Ring... Ring... Ring...) Hello, this is Tom. I'm afraid I'm not in at the moment. Please leave a message after the beep..... (beep)السفارة

Ken: Hello Tom, this is Ken(المقدمة). It's about noon (وقت الاتصال)and I'm calling to see if you would like to go to the Mets game on Friday(سبب الاتصال). Could you call me back? (طلب طلبا)You can reach me at 367-8925(رقم الهاتف) until five this afternoon. I'll talk to you later, bye.(انهاء المكالمة)

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